FAQ's
FREQUENTLY ASKED QUESTIONS
What is AT7X?
AT7X is a modern luxury clothing brand focused on refined design, comfort, and quality craftsmanship. Our collections are created for everyday wear with an elevated, timeless feel.
Where are AT7X products made?
All AT7X products are designed and manufactured in Pakistan, supported by the textile and garment expertise of Akam Textile.
How do I place an order?
You can place an order directly through our Shopify store. Select your product, choose your size, add it to your cart, and complete checkout.
What payment methods do you accept?
We offer Cash on Delivery and online payment options where available. All available payment methods are displayed at checkout.
How long does delivery take?
After dispatch, delivery typically takes:
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2 to 4 working days in major cities
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3 to 6 working days in other areas
Do you offer free delivery?
Free delivery is available during selected promotions or on orders that meet the minimum value shown on the website.
Can I return or exchange an item?
Yes. Returns and exchanges are accepted in accordance with our Return and Refund Policy. Items must be unused, unwashed, and in original condition.
How do I request a return or exchange?
Contact us via email or WhatsApp with your order number and product details. Our team will guide you through the process.
Are product colors exactly as shown online?
We aim to display colors as accurately as possible. Minor variations may occur due to lighting conditions or screen settings.
How can I contact customer support?
You can reach us at:
Email: info@akamtextile.co
Phone / WhatsApp: +92-334-9799088
For faster assistance, please include your order number when contacting us.
