Privacy policy

 

AT7X operates this store and website to deliver a refined and curated shopping experience. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website, make a purchase, interact with our services, or communicate with us.

Our store is hosted on Shopify, which provides the e-commerce platform that enables us to offer our products and services. If there is any inconsistency between our Terms of Service and this Privacy Policy, this Privacy Policy will apply in matters related to personal information.

By accessing or using our services, you confirm that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described below.

PERSONAL INFORMATION WE COLLECT:

When we refer to “personal information,” we mean information that identifies you or can reasonably be linked to you. This does not include information that has been anonymized or de-identified.

Depending on how you interact with AT7X and as permitted by law, we may collect the following categories of personal information:

  • Contact details such as your name, billing address, shipping address, phone number, and email address
  • Payment and financial details including payment method, transaction information, and payment confirmation
  • Account details including login credentials, preferences, and settings
  • Order and transaction history including products viewed, added to cart, purchased, returned, or exchanged
  • Communications you send to us, including customer service inquiries
  • Device and technical data such as IP address, browser type, and network information
  • Usage data related to how you navigate and interact with our website and services

SOURCES OF PERSONAL INFORMATION:

We collect personal information from the following sources:

  • Directly from you when you create an account, place an order, contact us, or otherwise provide information
  • Automatically through your device and browser when you visit or use our website, including through cookies and similar technologies
  • From service providers who support our operations, such as payment processing, logistics, analytics, and customer support
  • From trusted partners or third parties, where permitted by law

HOW WE USE YOUR PERSONAL INFORMATION:

We use your personal information for the following purposes:

Providing and Improving Our Services:
To process orders and payments, manage your account, arrange shipping, handle returns or exchanges, remember your preferences, enable product reviews, and enhance your overall shopping experience.

Marketing and Communications:
To send product updates, promotional messages, and brand communications via email or other permitted channels. You may opt out of marketing communications at any time.

Security and Fraud Prevention:
To verify accounts, process secure payments, prevent fraud, protect users, and maintain the integrity of our services.

Customer Support:
To respond to inquiries, resolve issues, and maintain our relationship with you.

Legal and Compliance:
To comply with applicable laws, respond to lawful requests, enforce our policies, and protect our legal rights.

DISCLOSURE OF PERSONAL INFORMATION:

We may share your personal information in limited circumstances, including:

  • With Shopify and service providers who perform functions on our behalf such as payment processing, shipping, IT support, analytics, and customer service
  • With marketing and advertising partners to deliver relevant promotions, subject to applicable privacy laws
  • When you request or consent to sharing information, such as for delivery services or social media integrations
  • With affiliated companies within our corporate group
  • In connection with business transactions, legal obligations, or to protect our rights and users

SHOPIFY PLATFORM:

Our store is hosted by Shopify. Shopify processes personal information to support and improve the services provided to you. Your information may be transferred to and processed in countries outside your own.

Shopify may also use data from interactions with our store and other merchants to offer enhanced features. In these cases, Shopify acts as an independent data controller. More details are available in the Shopify Consumer Privacy Policy and Shopify Privacy Portal.

THIRD-PARTY LINKS:

Our website may include links to third-party websites or platforms. We are not responsible for their privacy practices or content. We encourage you to review their privacy policies before providing any personal information.

CHILDREN’S INFORMATION:

AT7X services are not intended for individuals under the legal age in their jurisdiction. We do not knowingly collect personal information from children. If a parent or guardian believes a child has provided us with personal information, they may contact us to request deletion.

DATA SECURITY AND RETENTION:

We take reasonable measures to protect your information. However, no system is completely secure, and data transmitted online may carry some risk.

We retain personal information only as long as necessary to provide services, meet legal requirements, resolve disputes, or enforce agreements.

YOUR RIGHTS AND CHOICES:

Depending on your location, you may have the right to:

  • Access personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Request a copy of your data or data portability, where applicable
  • Opt out of marketing communications at any time

Requests can be made through our services or by contacting us. We may verify your identity before processing requests, as required by law. We do not discriminate against users who exercise their privacy rights.

COMPLAINTS:

If you have concerns about how we handle personal information, please contact us. You may also have the right to lodge a complaint with your local data protection authority.

INTERNATIONAL DATA TRANSFERS:

Your personal information may be transferred and processed outside your country of residence. Where required, we rely on recognized legal safeguards for international transfers.

CHANGES TO THIS POLICY:

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

CONTACT US:

For questions about this Privacy Policy or your personal information, please contact us at:

Email: at7x@akamtextile.co
Address: 01 km off Mohlanwal Stop, Defence Road, Opposite Flour Mill, Lahore, 54000, Pakistan